Tuesday, December 1, 2009

Right Performance Management

All too often the performance management system is viewed by management as a tool to catch employees doing something wrong. On the other hand, a system of catching people doing things right has proven to be the best model for a successful performance management system.

Target tracking links objectives, activities and resources required with due dates to manage employee efforts toward accomplishment of short term, mid term and long term objectives. It is recommended that the maximum number of objectives per employee be no more than five.

Of course the rewards and recognition program of any organization must be represent the rewards wanted and desired by employees. As a general rule employees will owrk harder towards what they are rewarded for and then only if the reward come soon after the activity and is consistent with what the employees observe others receiving for similar efforts.

I get into this entire concept of making sure you have the right performance management system in place in much greater detail in Chapter 6 of my recent book There Has To Be A Better Way.

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