Reviewing feedback again today from the workshop held this past Monday. Reading the comments individually and the ratings was uplifting. Truly the folks received value for their time and money. This gives me a feeling of self worth, I helped one person feel more confident or learn one new idea/concept.
Then I put together all the written thoughts. Wow! There it was right in front of me, the clients were asking for more. More time to practice; more knowledge on the subject; more feedback from a peer group. This made me think. It is time to listen. The client is saying what they want so why not take a few days off the treadmill and put together a follow up seminar.
Thinking about it, wouldn't it be nice if we could put the comments of everyone we meet in a week onto a page and then see what the common treads were. No doubt it would be revealing and heaven forbid we might start providing the clients what they need, not what we sell.
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